Veritas NetBackup for Windows

From The System Administrator Zone

Removable Storage Management


The service called Removable Storage needs to be set to disabled. If the service is set to *Automatic* or *Manual* it will be either running or will start running. This service will attempt to manage the tape library or tape drives and can cause potential tape drive or tape library issues. It is recommended that the service be disabled on all servers that can see the tape drives and tape library.

Disabling RSM

  • Start -> Administrative Tools -> Services -> Removable Storage: right click and select Properties
  • Set Startup type: to Manual
  • Click on Stop if the service is running

WRN -unable to export database (WIN32 21: The device is not ready.)

You have RSM enabled or need to clear some registry entries.